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Supply Chain Consulting Services.
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Training & Learning
Obtain tailored Microsoft Dynamics 365 CRM implementation services that encompass integrations, seamless data migration, and continuous support to cater to your unique business needs.
Fusion X has a team of certified Dynamics AX professionals who offer reliable, fast and comprehensive training courses for Microsoft Dynamics AX.
Eliminate the Pain of Software Upgrades.
Our in-house experts are uniquely qualified to create a flexible ERP training program for your employees and provide educational resources and support for as long as you need. We will work with you to create a training program tailored to your particular requirements, including:
- Training needs analysis
- On-site instructor-led training
- Classroom materials
- Train-the-trainer services for your Champions of Change and other key leaders
- Specialized ongoing training services, as needed
Learn Microsoft Dynamics
Fusion X provides specialized and customized learning paths for Microsoft Dynamics 365 and Dynamics AX, designed to match your current proficiency level. If you’re a new user of Microsoft Dynamics 365 Finance and Supply Chain Management, you might require training on specific features to support upcoming and ongoing Dynamics implementation projects. For those already familiar with Microsoft Dynamics AX, advanced training on Dynamics 365 features expedites solution design choices and facilitates transitions to Microsoft Dynamics 365 Finance & Supply Chain Management.
The majority of current Microsoft Dynamics users have the potential to achieve significantly greater results from their Microsoft CRM and Dynamics solutions. Targeted and role-specific training investments for Microsoft Dynamics users enable your organization to unlock the inherent capabilities of standard Microsoft CRM and ERP functions accessible to your business users. Customized Microsoft learning paths for Dynamics 365 Finance & Operations or Dynamics AX functionalities decrease your Microsoft support expenses, enhance data integrity, and obviate the need for expensive software alterations to the standard Microsoft application.
Our technical training modules focus on:
- Installation & Configuration — deals about installation of AX instance and other infrastructure related issues.
- AX customization & setup — actual development & customization part of AX, you can further categorize as:
- Learning about X++
- AIF (Application Integration Framework)
- Security
- Financials module
- Trade & Logistics module
- Service Management module
- Sales & Marketing module
- Case Management module
- Project, Retail, Manufacturing, Public Sector, HRMS modules, etc.
Dynamics 365 Solutions
Dynamics 365 Sales
Customer relationship
management
Efficiently monitor and oversee your sales procedures and customer interactions using Microsoft's acclaimed customer relationship management software.
Dynamics 365 Customer Service
Support and ticket
management.
Cultivate customer loyalty and empower agents with a seamless and unified experience that provides comprehensive customer service across all channels.
Dynamics 365 Project Operations
Manage and automate your projects
Efficiently operate and automate your project-centric business with this high-quality project management application designed for enterprises.
Dynamics 365 Field Services
Field resource management
Enhance customer satisfaction by utilizing intelligent scheduling, native mobile support, and remote asset monitoring, ensuring tasks are completed accurately from the start.
Dynamics 365 Marketing
Marketing automation and insights
Enhance your marketing ROI by leveraging embedded intelligence and analytics that meticulously track marketing performance.
Dynamics 365 Commerce
Omni-channel management
Customize customer interaction and enhance employee efficiency by crafting an extraordinary and perceptive shopping journey that integrates digital, in-store, and behind-the-scenes operations seamlessly.
Microsoft Dynamics 365 represents the next evolution of intelligent cloud-based business applications.
Interact with Customers
Craft tailored experiences across multiple channels, spanning from initial consideration to the point of purchase.
Enable Employees
Provide your team with familiar tools and actionable insights to facilitate their optimal performance.
Enhance Operations
Predict and handle business requirements through smarter processes and predictive guidance.
Transform Products
Proactively manage change more effectively by automating processes and pioneering new business models.
Benefits of using Dynamics 365 CRM
Easy to use and deploy
Microsoft Dynamics 365 CRM can be utilized within a cloud setting, enabling convenient access to Dynamics 365 applications across multiple platforms.
Shorter sales cycle
Gain entry to valuable customer information and acquire a comprehensive view of every prospect's progression.
Customizable
Use various modules and built-in workflow tools to automate tasks across prime business areas and modify workflows to meet your needs.
Increases productivity
Dynamics 365 primarily operates by integrating ERP and CRM technology within a unified environment, facilitating alignment and information sharing among your employees.
Increase sales and revenue
Execute time-consuming tasks like sending follow-up emails or generating quotes, thereby liberating valuable time for your sales team.
Be organized:
Access all the relevant client information in one central location.
Why Choose FusionX ?
FusionX stands as a prominent Microsoft partner enterprise, offering customer-oriented Microsoft Dynamics 365 solutions across the Americas, Gulf, and Asia. Our commitment lies in delivering triumph through Microsoft Dynamics solutions. We specialize in harnessing the potential of Microsoft Dynamics 365, Business Central, NAV, and CRM, conjuring the magic that drives business transformation. We extend business insights to your fingertips with Microsoft Power BI, and adeptly utilize the capabilities of Microsoft Power Platform (Power Apps, Power BI, Power Automate, and Power Virtual Agents) to analyze data, construct solutions, automate processes, and create virtual agents.
